How we work

Partnering with You for a Healthier, More Productive Workplace

At FitBack, our vision is to see workplaces across the UK thrive through optimal employee health and wellbeing. Our mission is to be the leading provider of work-focused physiotherapy and mental health services, empowering both your people and your business to reach their full potential.

We recognise that the health and wellbeing of your employees directly impacts your bottom line. Physical and mental health issues are significant contributors to sickness absence and productivity loss. By choosing FitBack as your partner, you’re taking a proactive step towards:

• Lowering operational costs associated with ill health.
• Building a more positive and engaged workplace culture.
• Fostering a resilient and high-performing workforce.

At FitBack, we understand the vital link between a healthy, present workforce and a business’s success. Our mission is twofold: to facilitate rapid and safe returns to work for employees facing musculoskeletal or mental health challenges, and to proactively prevent absences through strategic, reasonable adjustments. This dual approach delivers measurable results, including up to an 80% reduction in absence and a significant return on investment. We achieve this through proactive communication, detailed management information, and data-driven insights that pinpoint trends and enable preventative measures.

Recognizing the challenges of lengthy NHS waiting times, FitBack provides fast-track assessments, work-specific treatments, and rehabilitation services via onsite clinics and remote support. We ensure timely access to care, preventing chronic issues and minimising workplace disruption. We prioritise clear communication with all stakeholders, including line managers, HR, and occupational health teams, ensuring everyone is informed and aligned. Furthermore, we provide comprehensive in-house training to empower stakeholders to effectively manage musculoskeletal and mental health issues, fostering a healthier and more productive work environment.

Our Collaborative Approach

We believe in a proactive and action-oriented approach, working closely with you and your employees to achieve meaningful and sustainable improvements. Our process is designed to be effective and transparent:

• Understanding Your Needs: We start by understanding your specific business challenges and the health and wellbeing needs of your employees.
• Comprehensive Assessment: Our expert clinicians conduct thorough assessments to accurately diagnose physical and mental health concerns.
• Tailored Solutions: We develop individualised treatment and rehabilitation plans, ensuring the best possible outcomes for your employees.
• Ongoing Support and Engagement: We provide continuous support to help employees maintain their health and wellbeing, fostering a culture of proactive care.
• Clear Reporting and ROI Measurement: We provide you with the data and insights you need to track progress and demonstrate the positive impact of our services on your business.

Your Nationwide Partner, Regardless of Size

FitBack is structured to support businesses of all sizes, with a nationwide reach across the UK. Whether you are:

• An SME with a single employee needing support: We offer efficient and effective individual consultations.
• A growing business looking for ad-hoc wellbeing initiatives: We can provide tailored assessments, workshops, and wellbeing days.
• A large, multi-site organisation requiring a comprehensive strategy: Our fully managed services are designed to meet the complex needs of your workforce.

From initial contact to ongoing support, FitBack is committed to being a flexible and reliable partner in your journey towards a healthier and more productive workplace.