It is not always cost effective or always necessary to provide onsite physiotherapy services to tackle musculoskeletal issues, particularly with businesses that have lower numbers of employees spread over a wide geographical area.

Early, proactive management of employees to assess the needs of the injured / absent employee in a consistent, quality-controlled way is vital. This can be carried out via FitBack`s Telephone Video Clinical assessment (TCA) and triage service.

Telephone Video Clinical Assessment and Triage

Early management of musculoskeletal symptoms can lead to a quicker recovery and can help prevent absence or help to reduce the length of an absence. Telephone video consultations can offer a safe, quick solution to most musculoskeletal conditions, allowing physiotherapy to be accessed at the time when it is likely to have the greatest impact on the employee’s recovery.

Through our highly experienced in-house team of physiotherapists, we will carry out a full consultation with the employee and offer advice and self-management specific to the individual. This may also include work related advice if appropriate, and provision of online exercise programmes and advice where indicated. Employees will be referred to one of our national network of Physiotherapy clinics should hands on face to face treatment be indicated.

A report detailing work specific advice will be provided to the employer following the consultation and touch points throughout the employees treatment. This keeps everyone in the picture and allows the planning of workloads.

Our other services

On-site services

Remote services

National network clinics

Manual handling and ergonomics

DSE assessments

Wellbeing days