Kuehne-Nagel Drinks Logistics
"Back in 2007, sickness was a major issue as although we did employee an OHA, we had to rely on outside sources of physiotherapy via referral. This was extremely inconvenient as communication between the various physiotherapists was fragmented at best. FitBack was brought into the company to help resolve that issue.
The process that has been orchestrated here means that if there is any indication that an employee has the signs of a potential problem, he is referred immediately to the FitBack physiotherapist. This in itself has helped reduce the amount of possible absentees due to preventative treatment.
Over a twelve month period, the sickness absence percentage has dropped from 22% in 2008 to 5% in 2009. I can confidently say that FitBack has played a major part in reducing this percentage.
The quality of service is outstanding: The quality of service from all of the physiotherapists from FitBack that we have had are of the same high standard.
I find the staff friendly and professional. I have a meeting with the physiotherapist on their arrival and when possible a closing meeting at the end of the day.
The reason that FitBack works so well is due to the confidence that the staff here have in the treatment provided and the fact that there is evidence that the treatment is working well.
I believe that FitBack has made a major contribution in aiding not only the company’s workforce but by also reducing company costs due to increased headcount.
I would gladly recommend FitBack to anyone in the industry as I can guarantee their professionalism, quality of service and proven track record"
R.Merison
Depot Performance Manager
KN Drinks Logistics
"Since using FitBack we have managed to fastrack employees back to work. This has cut down the length of absences significantly through immediate treatment being available on site. Prior to FitBack being onsite our absence levels were averaging at over 13%, now they are approximately 8%. The workforce think that the service is great and they feel that we are investing in their health through preventative measures. Many visit the practitioner on a regular basis to address minor issues before they become significant and cause absence from work. We would definately recommend FitBack as an invaluable tool in helping any similar business in maintaining attendance at work through proactive health management"
Dean Harrison
General Manager - Dagenham (DAG DW-X)
KN Drinks Logistics
"We invited FitBack to talk at our first Healthy Active Workplace Conference in Cornwall on the 19th September 2008 as Back Pain is such a big issue for sickness absence. Having seen FitBack present at the Birmingham NEC in March I really liked the idea of a practical session with such a preventative angle on back pain. I know many companies in the audience were very impressed and interested in FitBack's concept. The idea of implementing it in with mandatory manual handling training makes good sense and can capture so many employees. Feedback from the 89 companies that attended on the day has been very positive".
Rachel Marriot (Workplace Development Officer - Health Promotion Service) Cornwall & Isles of Scilly PCT
